Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Miguel J Baldearena

Miguel J Baldearena

February 8, 2024

5  out of  5
rating by Miguel J Baldearena
"I recently changed agents to Mr. Rich because I wasn’t getting the type of service I needed from my previous agent. Simple things like return a phone call and treat my daughter with respect when she calls and needs help. From the moment I walked in, meeting Ms. Lopez, I knew this office would be different. I was very upfront with what I needed and she understood exactly what I was saying. My initial thought was “Let’s see what happens when I have a problem.” A few days later I received a call stating that Mr. Rich wanted to set an appointment with me to sit and visit to get to know me. That was different and it turned into an hour and a half conversation. I liked his candidness and straight forward approach. This week, I did have an issue and was not pleased, so I walked in and sat with Ms. Caro. We spoke for over two, TWO, hours. Bianca asked a lot of questions and I enjoyed our conversation and she found a solution to my problem. I left feeling heard, valued and appreciated. I know this will not always be the case. But, when my first three interactions are this positive, I tend to be more forgiving when things go awry. Things happen. Thank you Team Rich for the wonderful experience."
We responded:
"Thank you very much for sharing your experience, Miguel! We're delighted to hear that your interactions with our team, particularly with Ms. Caro, have been positive and productive. Building strong relationships and ensuring that our clients feel heard and valued is something we prioritize deeply. We appreciate your trust and feedback, and we're committed to providing excellent service whenever you need assistance. Thank you once again for choosing our office for your insurance needs, and we look forward to continuing to serve you in the future!"
Profile photo of K RICE

K RICE

February 6, 2024

5  out of  5
rating by K RICE
"I went in got my insurance changed from Colorado to Texas without any issues. Plain and simple a great experience with great people."
We responded:
"Thank you for sharing your experience! We're thrilled to hear that your insurance transition from Colorado to Texas went smoothly. Providing great service with a simple and hassle-free experience is what we aim for. If you ever need assistance in the future, don't hesitate to reach out. We're here for you!"
Profile photo of Rebecca Espinosa

Rebecca Espinosa

January 18, 2024

5  out of  5
rating by Rebecca Espinosa
"They are very nice and helpful. 😊"
We responded:
"Thank you for your kind words, Rebecca! We're delighted to hear that you found our team to be nice and helpful. If you ever need assistance in the future or have any questions, feel free to reach out. We appreciate your support!"
Profile photo of kaprial Willis

kaprial Willis

January 4, 2024

5  out of  5
rating by kaprial Willis
"Love Curtis, and Bianca so helpful with all our questions and concerns! They are also great at communication. :)"
We responded:
"Thanks a bunch for the shoutout, Kaprial! Bianca and I are stoked to hear we've been helpful with your questions and concerns. Communication is key for us, and we're glad it's working out well. If anything else comes up or you need assistance, we're here. We appreciate the feedback!"
Profile photo of jon shore

jon shore

September 25, 2023

5  out of  5
rating by jon shore
"Great place to get insurance with they were awesome got me insured quick and easily"
We responded:
"Thank you Jon, we really appreciate these wonderfully kind words! We're here for you, your family, and your friends whenever you need us."
Profile photo of Russell Hanson

Russell Hanson

September 7, 2023

5  out of  5
rating by Russell Hanson
"They treated me like a king. They were so professional and very kind. A lot of businesses can learn from them how to treat people. I recommend them to anyone looking for insurance. 5 star company. Thank you so much for treating me like a human."
We responded:
"Thank you so much Russell! We are always here ready to assist with any of your insurance needs. "
Profile photo of LIZA RAMOS

LIZA RAMOS

September 7, 2023

5  out of  5
rating by LIZA RAMOS
"Everyone was very nice & professional. A big thank you to Deborah for helping start up a new & better life insurance policy. I know my family will be taken care of. Thank you"
We responded:
"Thanks Liza! If you ever need anything or have any questions, please don't hesitate to reach out. Thank you for choosing us!"
Profile photo of Keila Ramirez

Keila Ramirez

September 6, 2023

5  out of  5
rating by Keila Ramirez
"Deborah was very professional and friendly. She gave me a quote that fit my circumstances and family, gave me a fair price. She was very helpful and open to any questions I asked."
We responded:
"Thank you so much for this excellent review! We really appreciate your business and look forward to assisting you again!"
Profile photo of Deborah Lopez

Deborah Lopez

September 6, 2023

5  out of  5
rating by Deborah Lopez
"I had a great experience. Bianca helped my parents with quotes. She’s amazing. Very nice and happy. She speaks Spanish and could communicate with my parents."
We responded:
"Thanks for the wonderful review and 5-stars Deborah! We are so happy to assist you and your family with your insurance!"
Profile photo of Cindy Durbin

Cindy Durbin

August 5, 2023

5  out of  5
rating by Cindy Durbin
"Curtis Rich State Farm, Has been our insurance for over 20 plus years , always there to help with all your questions and claims, I highly recommend him and his employees"
We responded:
"Thank you Cindy for this wonderful review and recommendation of our agency! It is our pleasure to be able to assist you for so many years and we look forward to many more years to come."
Profile photo of Richard Alvarez

Richard Alvarez

March 27, 2023

5  out of  5
rating by Richard Alvarez
"I have been with crutis rich for over ten years. He is very down to earth, but his crown jewel is Bianca. She knows how to get the best policies for your personal needs."
We responded:
"Thank you Richard, Bianca is a wonderful member of our team! We truly value your business here!"
Profile photo of Cody Stratton

Cody Stratton

March 8, 2023

5  out of  5
rating by Cody Stratton
"Bianca is amazing , would recommend state farm to all my friends"
We responded:
"Thank you so much Cody! We appreciate your feedback and 5 star rating! "
Profile photo of John Sanchez

John Sanchez

February 24, 2023

5  out of  5
rating by John Sanchez
"Always hassle free. 5 star rating, 5 star service. Thank you Curtis Rich- State Farm for making the process easy and affordable."
We responded:
"Thank you for the 5 star review, John! It is our pleasure to assist you with your insurance needs."
Profile photo of Veronica Smith

Veronica Smith

February 23, 2023

5  out of  5
rating by Veronica Smith
"Love the staff! So friendly and ALWAYS willing to help. I have locked myself out of my car twice this month and both times they quickly reimbursed me for the cost. So glad they were able to give me such a low monthly rate on the service in case I ever needed it. I highly recommend using Curtis Rich State Farm Insurance !!"
We responded:
"Veronica, Thank you for such a great review and recommendation. My team and I strive to provide excellent customer service, so I am pleased to hear that you had such a great experience with our agency. We appreciate your business."
Profile photo of Jarried Rizzo

Jarried Rizzo

February 23, 2023

5  out of  5
rating by Jarried Rizzo
"SO FAR SO GOOD."
We responded:
"Jarried, awesome!! Thanks for the 5 stars!! Please feel free to reach out to us any time with any questions you may have."
Profile photo of andres sanchez

andres sanchez

February 23, 2023

1  out of  5
rating by andres sanchez
"I would not recommend this state farm insurance office. First of all these are very rude people and they are very unprofessional when it comes to customer service. There is no communication from them and I would never recommend them to anybody."
We responded:
"Andres, We take all of our reviews very seriously and appreciate all feedback. We apologize you had a negative experience. Our office attests that all proper procedures were taken. Unfortunately, particular protocols may take time. This agency has and will always strive to make every encounter a remarkable one."
Profile photo of Rowdy

Rowdy

January 25, 2023

5  out of  5
rating by Rowdy
"Professial and knowledgeable staff. Very warm and friendly office willing to go the extra mile"
We responded:
"Rowdy, thank you for the 5-star review and kind words. We appreciate it! Thank you for your business."
Profile photo of brent thorn

brent thorn

December 16, 2022

5  out of  5
rating by brent thorn
"Been using Curtis Rich for about 10 years now with all of our houses and cars and everything and it's very personal when you call over there they know who you are and they handle business very promptly never had to wait and be called back for anything"
We responded:
"Brent, thank you for the 5 star review. We are thankful for your business through the years. "
Profile photo of Danae Caro

Danae Caro

July 28, 2022

5  out of  5
rating by Danae Caro
"Curtis Rich State Farm company answers every question you have. Its a great professional environment from stepping in to stepping out. I’ve always had great experiences while talking amongst the people who work there. I’ve been with them for years and have never encountered a problem. They have always kept me up to date with everything, and have always made me feel welcome. Thank you Curtis Rich State Farm company for making me feel more than just a client."
We responded:
"Danae - We are truly humbled by this review and value the years we have been able to work with you.Thank you so much!"
Profile photo of Guillermina Caro

Guillermina Caro

July 28, 2022

5  out of  5
rating by Guillermina Caro
"WE LOVE HAVING INSURANE( STATE FARM) WE HAVE BEEN WITH THEM MANY YEARS AND THE SERVICE IS SO GOOD ALL THE TIME"
We responded:
"Guillermina - We truly appreciate your awesome feedback and we are always here to help! Thank you so much!"
Profile photo of Sierra Caro

Sierra Caro

July 28, 2022

5  out of  5
rating by Sierra Caro
"I strongly recommend State Farm-Curtis Rich to all my friends and family, they gave me the best rate around. Staff super friendly and explained everything to me! Thank you once again to the State Farm family!"
We responded:
"Sierra - I love to hear this kind of feedback from our customers. Thank you so very much for your business and trusting our agency to take care of your insurance needs."
Profile photo of Ryan Rich

Ryan Rich

July 22, 2022

5  out of  5
rating by Ryan Rich
"$6,000 gold chain refunded immediately! On a recent Las Vegas trip, someone stole my gold chain! Thankfully State Farm agent Curtis Rich and his professional team helped me file my first claim, ever, on my Personal Articles policy. I am glad I listened to him and got my guns and jewelry insured with them because the whole process start to finish was immaculate. You get what you pay for!"
We responded:
"Ryan - I'm so happy to hear we were able to assist you quickly and efficiently. We are always here for you! Thank you for your fantastic feedback!"
Profile photo of Hope Mendoza

Hope Mendoza

June 29, 2022

5  out of  5
rating by Hope Mendoza
"Both the ladies Bianca and Adrianna were so pleasant and sweet, they assissted me in any way I needed. Whenever I have any questions and need to give them a call, they give me all the information I need. I have never had any issues with their customer service and would gladly have them assisst me anytime. I have an excellet rate due to Adrianna, she even told me about discount programs because I am in college, which helped me lower my rate. Love the Ladies at Curtis Rich State Farm! ❤️"
We responded:
"Hope - Thank you so much for taking the time to leave us such a wonderful review. Bianca, Adrianna and and I truly appreciate it and we are always here whenever you need us!"
Profile photo of paula rojas

paula rojas

June 29, 2022

5  out of  5
rating by paula rojas
"I would highly recommend State Farm -Curtis Rich to anyone who is looking for an affordable and reliable insurance company. The associate that I have worked with is Adrianna Skinner. Adrianna went above and beyond to make sure that all of my insurance needs were met. Adrianna was also able to give me a quote on life insurance and was very knowledgeable about the retirement options that State Farm offers."
We responded:
"Paula - Thank you for your feedback regarding Adrianna and our agency! Don't hesitate to contact us if you need any further assistance, we will be happy to help!"
Profile photo of Traci Ledford-Laurel

Traci Ledford-Laurel

June 29, 2022

5  out of  5
rating by Traci Ledford-Laurel
"I can not express how pleased I am with the customer service at Curtis Rich State Farm. Adrianna Skinner made the whole process so smooth and easy to switch. She answered all the questions I asked and some I didn't even think of. Got a great rate on auto and renter's insurance. The other young lady working in the office, Bianca, was so sweet and welcoming. By the time we were all done, I felt like I had known these 2 ladies forever! I normally do everything I can online, but will definitely be happy to go in the office for all future transactions! Thank you Ladies, y'all are awesome!!"
We responded:
"Traci - Thank you for your 5-star review and for your vote of confidence in the service that Adrianna, Bianca and our team provides. We appreciate your business!"